Privacy Policy – Optima Labs
- Introduction
Optima Labs ("we", "our", "us") respects the privacy of users of its website and is committed to protecting personal data collected as part of its commercial activities.
This Privacy Policy describes how we collect, use, process and protect information when you access our Site, create a user account, sign up to our communications or make a purchase.
- Données collectées
We may collect the following information:
- First and last name
- Company name (if applicable)
- Billing address
- Delivery address
- E-mail address
- Phone number
- IP address
- Order information
- Shipping tracking information
- Informations liées au compte utilisateur
- Payment data (processed exclusively by our payment provider)
We do not store or have access to complete credit card information.
As part of voluntary registration and explicit consent to communications from Optima Labs, we may also collect the email address in order to send information related to our products, services or offers.
- Finalités du traitement
The data may be used to:
- Process and ship orders
- Managing customer service
- Manage user accounts
- Verify buyer eligibility for Research Products
- Preventing fraud and suspicious transactions
- Comply with our legal, tax and accounting obligations
- To track package logistics
With prior user consent, the data may also be used to:
- Send information communications related to Optima Labs
- Send newsletters
- Inform users about new offers, products or Site updates
Users may unsubscribe from marketing communications at any time via the unsubscribe link present in each message.
We do not engage in external advertising profiling or resale of personal data.
Base légale du traitement
Personal data processing is based on:
- performance of the contract when the user places an order
- le respect d’obligations légales et réglementaires
- Optima Labs' legitimate interest for Site security and fraud prevention
- user consent for marketing communications
- Data sharing
We may share certain strictly necessary data with:
- Prestataires de paiement
- Carriers and logistics services
- Website host
- Technical service providers necessary for the operation of the Site
- Prestataires techniques permettant l’envoi de communications électroniques
- Competent authorities when required by law
These providers only process the data necessary for the execution of their services.
We do not sell or rent any personal data to third parties.
- Data security
We implement reasonable technical and organizational measures to protect data against unauthorized access, disclosure, modification, or destruction.
Payments are processed via secure systems that comply with international security standards.
- Data retention
The data is kept only for the necessary period of time:
- order processing
- to legal and accounting obligations
- to the management of potential disputes
- management of communications the user has subscribed to
Users may request deletion of their data at any time, subject to applicable legal obligations.
Beyond this period, the data is deleted or anonymized.
- User rights
Subject to the applicable law in your jurisdiction, you may have the following rights:
- Right of access
- Right of rectification
- Right to delete
- Right to restrict processing
- Right to opt out of marketing communications
Any request can be sent to:
[email de contact]
We may require identity verification before processing a request.
- Transferts internationaux
Optima Labs is incorporated in the United States (New Mexico).
Data may be processed and stored in the United States or any other country where our technical providers operate.
By using the Site, you agree that your data may be transferred to jurisdictions that may have different data protection standards than those of your country of residence.
- Cookies
The Site may use cookies necessary for the technical operation of the Site and the management of user sessions.
Some cookies may also be used to:
- améliorer l’expérience utilisateur
- analyze the use of the Site
- permettre l’envoi de communications marketing
When required by applicable legislation, user consent is collected before using these cookies.
You can configure your browser to refuse certain cookies; however, this may affect the functioning of the Site.
- Modification de la politique
Optima Labs reserves the right to modify this Privacy Policy at any time.
The changes take effect as soon as they are published on the Site.
- Contact
For any question regarding this Privacy Policy:
[email de contact]
